It is our most sincere wish that the products you order from Wright Minded exceed all your expectations. If your product does not arrive, please notify us and we will reship with pleasure. If your product arrives damaged, please notify us and we will replace it. If your product does not meet your expectations, please return it to us and we will refund your purchase price, including all shipping charges. Every effort will be made to guarantee your satisfaction. It's how I'd want to be treated and I happily extend you that same respect.