Stage Three: Team Excellence
High-performing teams require sophisticated leadership. They know their purpose and are committed to achieving their goals. They adapt to change and seek innovative solutions to challenges.
In Stage Three, leaders will learn how to provide the vision and support that will allow teams to use their diversity for creation, not conflict; to find reward in mutual accountability, not scape-goating; and to think like business owners, not hired hands.
Leaders will learn how to clarify team member roles and responsibilities and manage the “white spaces” of hand-offs—those moments when responsibility passes from one team member to another or one department to another. Hand-offs are notoriously riddled with inattention and lack of ownership.
Focuses for this section are:
- Creating team vision
- Preventing conflict
- Creating owner’s-mind
- Clarifying roles
- Managing hand-offs
- Inspiring creativity
- Building trust
A leader’s ultimate role is to develop leaders, not followers. Stage Three helps leaders acquire the skills to do this exceptionally well.